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January 3, 2014
By: Bridget Klebaur
Director of Performance + Engagement / Chief Performance Officer, Office of the Commissioner, NYC Department of Design and Construction
Xerox announced an agreement Dec. 20, 2013 to acquire German-based Invoco Holding GmbH, expanding its European customer care services. The transaction is expected to close following the completion of customary closing conditions. Invoco will provide Xerox’s global customer base with immediate access to German language customer care services while enabling Invoco’s existing customers to take advantage of Xerox’s broad business process outsourcing (BPO) capabilities, including customer care servi...
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